Question 1

How do I get started with ExtoArts?

Accepted Answer

Join our Discord server at discord.gg/extoarts and open a private support ticket. Tell us your niche, editing style, upload frequency, and budget. A team lead will reply within hours with editor recommendations and a custom quote.

Question 2

Do I need to sign a contract?

Accepted Answer

No long-term contracts required. We work project-by-project unless you choose a monthly retainer plan. A simple order confirmation is exchanged for each project, but there are no minimum commitments.

Question 3

Can I request a trial edit?

Accepted Answer

Yes. We can do a short trial edit (usually 1-2 minutes of your footage) so you can see the editing quality before committing to a full project. Trial edits are priced at our standard rate.

Question 4

What information do you need to get started?

Accepted Answer

We need: (1) your YouTube channel link or niche description, (2) style references (channels you want to sound/look like), (3) raw footage or brief, (4) your editing budget, and (5) your upload schedule and deadlines.

Question 5

How does the 10% fee model work?

Accepted Answer

You tell us your editing budget per video. ExtoArts takes 10% as the agency management fee. The remaining 90% goes directly to your assigned specialist editor. If your budget is $300, ExtoArts takes $30, and your editor receives $270.

Question 6

Why is ExtoArts only 10% when most agencies charge 30-50%?

Accepted Answer

The 10% model reflects where the value actually sits in a video project. The editor doing the creative work deserves the majority of the budget - not the agency managing the relationship. ExtoArts covers its costs through volume and operational efficiency, not by taking a large cut of creator budgets. This keeps pricing fair and editors motivated to deliver elite work every time.

Question 7

How much does YouTube video editing typically cost?

Accepted Answer

Through ExtoArts, typical project budgets range from $50-$100 for short-form edits (Shorts, TikTok), $100-$300 for standard 10-20 minute YouTube videos, and $300-$800+ for complex long-form or heavy motion graphics projects. Use our cost estimator for a ballpark, or open a Discord ticket for a custom quote.

Question 8

How much does YouTube thumbnail design cost?

Accepted Answer

YouTube thumbnail design costs range from $25-$80 for standard custom designs to $50-$120+ for professional CTR-optimized designs with 3D character renders (especially for gaming channels). ExtoArts uses the same flat 10% agency fee model for thumbnail projects, with delivery in 24-48 hours.

Question 9

Are there any hidden fees?

Accepted Answer

No. The quote we send you is the final price. No setup fees, no account management fees, no surprise charges. If a project needs add-ons (extra motion graphics, licensed music, etc.), these are quoted separately before any work begins.

Question 10

What payment methods do you accept?

Accepted Answer

PayPal, bank transfer, USDT, BTC, ETH, UPI (India), EasyPaisa (Pakistan), Bkash (Bangladesh), and PKR transfer. Most projects require a 50% deposit before work begins, with the remaining 50% due before final delivery.

Question 11

Do you offer refunds?

Accepted Answer

If we fail to deliver a completed project, you receive a full refund. If you cancel mid-project after work has begun, a partial refund is issued based on work completed. Final approved files are non-refundable as the work has been delivered and accepted.

Question 12

How long does a standard YouTube video edit take?

Accepted Answer

Standard turnaround is 3-5 business days for most YouTube videos (10-20 minutes). Shorter videos or simpler projects may be delivered faster. Rush delivery (24-48 hours) is available for an additional fee.

Question 13

How long does thumbnail design take?

Accepted Answer

Custom thumbnail design is delivered in 24-48 hours. This includes 1-2 revision rounds. Urgent thumbnails (same-day) are available with a rush fee depending on team availability.

Question 14

Do you handle faceless YouTube channels?

Accepted Answer

Yes. We offer complete done-for-you faceless channel production: script writing, voiceover integration (AI or human), full video editing, thumbnail design, upload scheduling, and YouTube SEO. Pricing is quoted per project based on video length and complexity.

Question 15

Can you match a specific editing style?

Accepted Answer

Absolutely. When you onboard, we ask for 3-5 reference channels or video examples that match the style you want. Our editors study these references and replicate the pacing, transitions, color grade, and graphics style for your content.

Question 16

How many revisions are included?

Accepted Answer

Standard projects include 3 revision rounds. Retainer clients on Creator or Agency plans receive unlimited revisions. Revisions must be requested within 7 days of delivery.

Question 17

What if I am not satisfied with the edit?

Accepted Answer

Request a revision. Provide specific, clear feedback and we will re-edit until it meets your expectations. We do not accept vague feedback like "make it better" - specific feedback (timestamps, exact changes) leads to the best results.

Question 18

Do you use AI for editing?

Accepted Answer

No. All editing is performed by human specialist editors. We do not use AI-generated footage, AI voiceovers (unless you request them), or automated editing tools. Every edit is handcrafted for your specific content.

Question 19

How do you ensure quality consistency?

Accepted Answer

Each project is assigned to one dedicated editor who learns your channel style over time. For retainer clients, we maintain a style guide document with your channel-specific preferences, fonts, colors, music taste, and editing patterns.

Frequently Asked
Questions.

Getting Started

Pricing & Payments

Services & Turnaround

Revisions & Quality

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